Jetuin Privacy Policy

1Introduction

Jetuin (jetuin.app) is a trusted online Sports Betting platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy ("Policy") explains how Jetuin collects, processes, and protects your personal information.

By creating an account on Jetuin, visiting the platform, or using any of our services, you agree to the terms of this Privacy Policy. Please read it carefully, and if you have any questions, reach out to our support team.

We promise — your personal information will never be sold to third parties for commercial purposes. You remain in full control of your data.

2What Information We Collect

Jetuin collects your information in several ways. Details are provided below:

Information provided directly by you:

• Full name and date of birth.
• Email address and mobile number.
• Password (stored in encrypted form).
• A copy of your national ID or passport for identity verification.
• Payment method details (bKash / Nagad / bank account).

Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Activity logs on the platform (login times, betting history).
• Cookie & Session Data.
• Geographic location (country or city level only).

3Purpose of Data Use

Jetuin uses your information only for specified purposes. Your data is never used for unrelated or unauthorized purposes.

• Service Delivery: Managing accounts, delivering betting services, and processing payments.
• Identity Verification: Meeting legal KYC requirements and preventing fraud.
• Customer Support: Resolving your questions, complaints, and issues.
• Security: Preventing unauthorized access, money laundering, and cyberattacks.
• Contact: Important updates, changes to terms and conditions, and promotional offers (subject to your consent).
• Service Improvement: Analysing user experience and improving the platform.
• Legal Compliance: Fulfilling lawful requests from regulatory and law enforcement agencies.

4Data Sharing & Disclosure

Jetuin does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Sharing necessary information with bKash, Nagad, Rocket, or your bank to process transactions.
• Legal Authorities: Disclosure of information in response to a court order or a lawful request from a government authority.
• Service Providers: With technical service providers (such as cloud storage and cybersecurity) — under strict confidentiality agreements.
• Fraud Prevention: Sharing relevant information with the appropriate authorities in cases of suspected money laundering or cybercrime.

5Cookie Policy

The Jetuin website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

• Essential Cookies: Maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: Remembering your preferences (language, settings).
• Analytics Cookies: Analyzing user behavior to improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not function properly.

6Data Retention Period

Jetuin does not retain your data for longer than necessary. Different types of data are kept for different periods:

• Account Information: For the duration of the active account and a minimum of 5 years after closure (legal obligation).
• Transaction Records: 7 years (as required by financial regulatory authorities).
• KYC Documents: 5 years after account closure.
• Log Data: 12 months.
• Cookie Data: At the end of a session or after a maximum of 1 year.

7Your Rights

As a Jetuin user, you have the following rights over your data:

To exercise these rights, support@jetuin.appto email us. We will do our best to respond within 30 days.

8Data Security

Jetuin uses industry-standard security measures to protect your data. Our security framework is regularly updated and audited.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Password Hashing: Passwords are never stored in plain text — only encrypted hashes are kept.
• Two-factor verification: Two-factor authentication (2FA) is available for added account security.
• Firewall & Monitoring: 24/7 cybersecurity monitoring.
• Restricted Access: Only authorized personnel have access to specific data.

9Third-Party Links

The Jetuin platform may occasionally reference third-party services. These third parties operate under their own privacy policies, which are outside Jetuin's control.

Payment gateways (bKash, Nagad, Rocket) operate under their own privacy policies. Information provided during transactions is governed by the respective payment provider's policy.

• Please read the privacy policy of any third-party service before using it.
• Jetuin is not responsible for the data practices of third parties.

10Child Protection

Jetuin is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we discover that a minor has registered on our platform, the account will be immediately suspended and all associated data will be deleted.

If you believe a minor is using Jetuin, please contact us immediately.

11Policy Changes

Jetuin reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through the platform.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. Please visit this page regularly and keep an eye on the "Last Updated" date.

12Contact

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

• Email: support@jetuin.app
• Live Chat: Available on any page of the platform.
• Response time: typically within 24–48 hours.